Experience Counts !
Serene Villas is an innovative Villa Management & Rental Company. We own and operate 6 luxury pool and garden villas and rent a further range of selected villas, which have been handpicked to meet our high levels of service quality and style. Serene Villas are independently owned and we have developed the www.serenevilla.com & www.serenevillas.com & other web sites to rent our villas and others to Bali holiday-makers. Our background is Hotel Management and Marketing with more than 25 years in the business. This experience has enabled us to provide a well thought through and tested villa experience to our guests and to provide a memorable holiday for all who stay with us. We handle hundreds of bookings per year and strive to ensure all customers are happy with our product and service.
Great attention is given to our customer service and purchasing process online. The result is that all our customers experience a quick booking process whilst receiving detailed information to allow informed choices to be made.
To assist our customers' selection of the villa best suited to their needs we provide a full list of amenities for each villa. These are written by us as we have personally visited the villas to check and verify all facilities and services.
Professional Customer Care
We pride ourselves on offering a service that surpasses our customers' expectations. Our Reservations staff supports our web site with staff on hand to answer questions by telephone and email, thus providing the human interface needed if required. We have been in the business long enough to know that not all travel plans run smoothly, which is why our help is only a phone call away.
Travel is the largest and fastest growing business on the internet and Serene Villas will continue to develop and build its brand and business in Bali.
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